FAQ (Frequently Asked Questions)
What products do you sell?
ARILON offers a wide selection of chocolates, candies, and sweet treats from trusted brands. We also provide a variety of everyday essentials and selected lifestyle products to give our customers a convenient one-stop shopping experience.
How long does shipping take?
Orders are usually processed within 1–2 business days. After shipping, delivery typically takes 3–7 business days depending on your location and the courier service.
Do you offer international shipping?
We currently offer shipping to selected regions. Availability may vary depending on the product and destination. You will be notified during checkout if shipping is not available for your location.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status at any time.
What is your return policy?
We offer a 30-day return policy. However, due to food safety reasons, chocolates, candies, and other consumable items cannot be returned once delivered unless they arrive damaged, defective, or incorrect.
What should I do if my item arrives damaged?
If your order arrives damaged or incorrect, please contact us immediately. We will review the issue and provide a replacement or appropriate solution as quickly as possible.
Can I cancel my order?
Orders can only be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled.
Do you offer refunds?
Refunds are issued only for eligible returns or approved cases such as damaged or incorrect items. Once approved, refunds are processed to your original payment method within 5–10 business days.
Is my payment information secure?
Yes. We use secure payment gateways to ensure all transactions are safe and protected. Your personal and payment information is never shared or stored in an unsafe manner.
How can I contact you?
You can contact our support team through the Contact Us page. We aim to respond to all inquiries as quickly as possible.
Contact
Please contact us if you need any kind of help
About this item
- 【AI Auto Tracking】Our auto face tracking tripod uses an advanced neural network to achieve AI tracking, it always stably and smoothly tracks the person in the center of the video frame. Go muse yourself whenever inspiration strikes.
- 【Use Any APP You Like】Thanks to the built-in wide-angle camera and the AI image processsor, OBSBOT Me youtube starter kit can finish all the tracking algorithms by itself and doesn't require any extra App or Bluetooth connection. Just use any App you want. (No connection required between OBSBOT Me and the phone)
- 【Show Your Life From the Best Angle】Our ai tracking gimbal equipped with a universal joint and rotatable holder, you can adjust the shooting angle as you wish, always showing your life from the best angle.
- 【Portable and Extendable】Ultimate flexibility in your palm. The size of 68*56*139mm can be fitted in your pocket effortlessly. Equipped a standard 1/4'' interface that enables you to mount it to your phone tripod and adjust its angle and height to easily capture your desired results.
- 【Brushless Motor】With the brushless motor, our content creator essentials has a higher starting speed, don't worry that you will be out of the picture.
Shipping & Return Policy
Order Processing:
Orders are typically processed within 1–2 business days of receiving your order.
All orders placed after 3 PM EST will be processed the following business day.
We do not process or ship orders on weekends or U.S. holidays.
Shipping Timeframes:
Standard Shipping (FREE): Delivery within 3–7 business days (depending on your location). FREE for all U.S. orders.
Expedited Shipping (Available at Checkout): Delivery within 2–4 business days. Rates will be shown during checkout based on your shipping address.
Order Tracking:
Once your order is shipped, you’ll receive a tracking number via email. You can track your order anytime by visiting our Track Your Order page.
If you do not receive tracking information or if there’s an issue with your order, please don’t hesitate to reach out to us.
Shipping Restrictions:
Currently, we only offer shipping within the United States. We are unable to ship to PO Boxes, APO/FPO addresses, or international locations at this time.
Missing or Damaged Items:
If your order is missing items or damaged upon arrival, please contact us within 3 days of receiving your shipment. We will assist you in resolving the issue and ensure you receive the products you need.
Questions or comments? Get in touch and we'll be happy to help.
Visit our Contact Us page.
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